FREQUENTLY ASKED QUESTIONS
Yes Studio Kook sells directly to Public/end user. You can choose your product online and speak to our trained customer service staff will help you in selecting the right furniture and booking your order. Standard delivery time is 2 weeks from the date of confirmed order.
All SK Products are covered Warranty against any manufacturing or material defect in any part or component of the furniture which fails during normal use. SK will replace such furniture or part/component. Replacement and repair will be at the sole discretion of SK.
For any query or Problem regarding the furniture please contact our Customer Care Number :
You can also send us a detailed mail of your problem on our email id : firstname.lastname@example.org. Our customer care team will aptly respond and resolve your queries and problems.
We have our manufacturing setup at Kharadi Pune. Map Location on Google :
You can also see some our products at our showroom at Dhole Patil Road: Map Location on Google.
We do not provide customization at this stage. Our furniture has a modular unit design and can be adjusted to space or area available. Please contact our customer care for true guidance and advice on the same.
While choosing a design look for specifications like size, height and weight bearing capacity. The details of the same are mentioned in specifications of each product. Each product is available in multiple colors. Please confirm availability of your color choice before placing your order.
We provide free installation and assembly services. Our technicians are trained to do the assembly. Our technicians will take your appointment and come and install the furniture at your convenience. Installation time may depend upon the furniture type, however the same can easily be completed in two hours time.
Glass tops can be cleaned with normal glass cleaners. The laminated surface can be cleaned with wet cloth.
We would advice you not to open the package till our technicians come for assembly. In case you open the package and find the material damaged kindly get in touch with our Customer Care for immediate resolution to your problem.
The Gap has been kept as a design for the following reasons:
- Storage units are vertically fixed on the wall for support with L shaped brackets.
- Enable space for hidden cable management units running behind the shelves.
- Facilitates easy access for cleaning.
Top Quality Particle Boards and Laminates, Fabricated Metal Frames, Cable Management Systems and Tempered Glass have been used in our furniture. All accessories like handles, hinges and channels are of good quality and of reputed brands. Aesthetics and Strength are the core qualities of our designs.
Media Furniture has been designed keeping in mind TV sizes. Please select model according to size of your TV and area available. For further assistance please contact Customer Care :
The weight bearing capacity has been kept in mind keeping standard sizes and weights of Flat screen surface TV’s. Each model has however high weight bearing capacity and can easily manage weight in excess of your TV. Each models specifications page has clearly defined weight bearing capacity. Kindly refer to the same.
Dimensions of media furniture are mentioned in the specifications page. These have been designed keeping in mind popular sizes of TV and accessories. The lower shelves and middle shelves have also been designed keeping in view of different accessories that may go with your TV Unit.
The glass used in our furniture is tempered glass.