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Order Cancellation:

Time Frame

If you change your mind after placing an order, you can cancel the order within 24 hours of the order confirmation or before it has been shipped, whichever is earlier. If it has been more than 24 hours since order confirmation or the order has been dispatched then it cannot be cancelled

 

Cancellation Fee

A cancellation fee of 2.5% will be applied on the amount paid by you while processing the refund.

How to Initiate a Cancellation Request?

Email us on support@studiokook.com with your order details. If the order falls within the cancellation time frame of 24 hours and has not yet been shipped, we will cancel the order and initiate the refund minus the cancellation fee. Once the refund is initiated, the refund amount gets credited to your original mode of payment in 5-7 business days.

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