3 Year Limited Warranty

Your Studio Kook product is covered for 36 months (3 years) from the date of purchase shown on the original order record.

The warranty covers manufacturing defects that arise under normal use, including:

• Manufacturing defects affecting the structure or function of the product.
• Workmanship defects.
• Failure of supplied hardware, fittings, or components attributable to a manufacturing defect.
• Product failure that our assessment determines is caused by a covered manufacturing defect.

Starting a claim takes less than a minute. Follow these 4 simple steps:

The warranty is designed for manufacturing defects and does not cover damage caused by normal use, environment, pests, or alterations:

• Normal Wear & Tear: Surface wear, minor scratches, dents, or marks occurring over time through normal use.
• Accidental or Misuse Damage: Damage from impact, mishandling, excessive loads, or failure to follow care instructions.
• Water, Moisture & Heat: Damage from water exposure, excessive humidity, heat, fire, or direct sunlight.
• Pests & Environment: Damage caused by termites, fungus, mould, insects, or environmental conditions.
• Colour Fading & Discolouration: Fading or discolouration from sunlight, heat, moisture, or cleaning chemicals.
• Natural Material Variation: Minor variations in grain, texture, colour, or finish inherent to wood/engineered materials.
• Improper Cleaning: Damage caused by abrasive cleaners, harsh chemicals, or excessive water.
• Shifting / Relocation: Damage during dismantling, shifting, transporting, or reinstalling the product after delivery.
• Unauthorised Alteration: Modifications, drilling, unauthorized repairs, or non-original parts.
• Incorrect Installation: Damage resulting from self-installation not following instructions or non-authorised installation.

Any one of the following order references is sufficient to validate your warranty claim:

• Studio Kook Website Order ID
• Amazon Order ID
• Flipkart Order ID

Note: The warranty is linked to the original purchase record and is non-transferable if the product is resold.

To help us process your claim quickly, please provide:

• Clear photographs showing the overall product and the specific affected area.
• Close-up photos highlighting the exact defect.
• A short video demonstration for functional issues (instability, drawer movement, alignment, or sound).

After assessing the defect, Studio Kook will determine the appropriate resolution based on the situation:

• On-site repair of the product.
• Replacement of the affected component, fitting, or hardware.
• Full product replacement if repair or component replacement is not viable.
• An equivalent replacement component or product if the original model or finish is discontinued.

Where an on-site technician is unavailable in a customer's pin code, Studio Kook may provide replacement parts with installation guidance or pre-approve local technician repair expenses in writing.

Issues visible upon delivery or immediately after unpacking must be reported promptly to customer support. These are handled immediately under our replacement/transit-damage policy rather than through a long-term warranty claim.